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Internet Acceptable Use Agreement


Last updated on 1/8/2025

1. Introduction This Internet Acceptable Use Agreement (the “Agreement”) outlines the terms and conditions for using the internet services (the “Services”) provided by Arrive Internet, a Texas-based company (“Provider”). By using the Services, the client (“Client”) agrees to comply with this Agreement and ensure that all users under the Client’s account also adhere to these terms.

2. Purpose The purpose of this Agreement is to:

  • Protect the integrity and security of Provider’s network and Services.
  • Ensure compliance with applicable federal and Texas state laws and regulations.
  • Promote fair and responsible use of the Services.

3. Prohibited Activities The following activities are strictly prohibited:

3.1 Illegal Activities

  • Using the Services for any unlawful purpose, including but not limited to violating local, state, national, or international laws, including Texas-specific regulations.

3.2 Security Violations

  • Gaining unauthorized access to systems, networks, or data.
  • Engaging in activities that compromise the security of Provider’s network or third-party systems.
  • Introducing malware, viruses, or other harmful software into the network.

3.3 Spam and Email Abuse

  • Sending bulk unsolicited emails or engaging in spamming activities.
  • Using the Services to facilitate email fraud or phishing.

3.4 Harmful Content

  • Transmitting or hosting content that is obscene, defamatory, abusive, or promotes violence, hate, or illegal activities.
  • Distributing child pornography or engaging in activities involving the exploitation of minors.

3.5 Intellectual Property Violations

  • Using the Services to infringe on copyrights, trademarks, patents, or other intellectual property rights.

3.6 Resource Abuse

  • Engaging in activities that excessively consume bandwidth or impair the performance of the Provider’s network, such as unauthorized cryptocurrency mining or distributed denial-of-service (DDoS) attacks.

4. Security Responsibilities Clients are responsible for the security of their systems and devices. This includes:

  • Maintaining up-to-date software and security patches.
  • Using strong passwords and enabling multi-factor authentication (MFA) where applicable.
  • Monitoring accounts for unauthorized access or suspicious activity.

5. Data Privacy and Compliance Clients must comply with applicable data protection and privacy laws, including but not limited to:

  • The General Data Protection Regulation (GDPR).
  • The California Consumer Privacy Act (CCPA).
  • Texas-specific data privacy and breach notification laws, including compliance with the Texas Identity Theft Enforcement and Protection Act (TITEPA).

Provider reserves the right to monitor network usage for compliance but will not inspect the content of communications except as required by law.

6. Enforcement and Termination Violations of this Agreement may result in:

  • Immediate suspension or termination of Services.
  • Legal action, if necessary, to address unlawful activities.

Provider will make reasonable efforts to notify the Client of violations and allow time for corrective actions, where feasible.

7. Reporting Violations To report violations of this Agreement, contact Provider at abuse@arriveinternet.com. Include relevant details such as IP addresses, timestamps, and logs to facilitate investigation.

8. Amendments Provider reserves the right to update or modify this Agreement at any time. Changes will become effective upon posting on Provider’s website or other communication channels. Continued use of the Services constitutes acceptance of the revised Agreement.

9. Acknowledgment By using the Services, the Client acknowledges and agrees to the terms of this Agreement. The Client further agrees to be responsible for ensuring compliance by all users under their account.